Zoom Marketplace admin access

This guide is for Zoom account owners and admins who manage whether users can add CoreVideo from the Zoom App Marketplace. These are Zoom account controls; CoreVideo cannot bypass them.

Use this guide when:

• Users see Request instead of Add in the Marketplace.
• Users cannot add CoreVideo because admin pre-approval is required.
• An admin wants to add CoreVideo for all users or selected users/groups.
• An admin needs to disable or remove CoreVideo access.
• A user needs to remove CoreVideo from their own Zoom account.

Requirements

• Sign in to the Zoom App Marketplace as the account owner or an admin with Marketplace permissions.
• If the account uses custom admin roles, confirm the admin role can manage Marketplace apps and app permissions.

Configure whether apps require approval

1. Sign in to the Zoom App Marketplace as an account owner or admin.
2. Click Manage in the top-right corner.
3. In Admin App Management, click Permissions.
4. Review the Publicly listed apps approval requirement.
5. Review the Unlisted apps approval requirement.
6. Enable or disable the approval requirement for each section as required by your organization.
7. Optional: configure Zoom-created app and organization-created app exemptions if those exemptions match your policy.

If approval is required, users who have not been granted access may see Request instead of Add. They can submit a request for Marketplace admins to review.

Approve CoreVideo for users

1. Sign in to the Zoom App Marketplace as an account owner or admin.
2. Search for CoreVideo and open the app listing.
3. In App permissions, turn on Approve use of this app.
4. Choose All users on this account or Specific users or user groups on this account.
5. For specific access, click Add users, then add individual users or user groups.
6. Click Save.

Approval allows users to add CoreVideo from the Marketplace. It does not automatically sign users in inside OBS; each operator still signs in from Tools > Zoom Plugin Settings.

Add CoreVideo for users as an admin

Use this path when an admin wants to add CoreVideo on behalf of users.

1. Sign in to the Zoom App Marketplace as an account owner or admin.
2. Search for CoreVideo and open the app listing.
3. Click Add for Others.
4. Review the app authorization page and requested permissions.
5. Choose All users or Users & Groups.
6. Optional: leave Zoom's email notification enabled so users know the app was added.
7. Click Allow.

If CoreVideo is already added for some users, admins can add more users from Manage > Apps on Account > Added Apps > CoreVideo > Add Users.

Disable or remove CoreVideo access

Choose the action that matches the operational intent:

• Disable for the whole account: Use Manage > Apps on Account, open CoreVideo on the Added Apps tab, open Manage app, then click Disable. This blocks CoreVideo for all users until an admin enables it again.
• Remove for the whole account: Use Manage > Apps on Account > Added Apps > CoreVideo > Manage app > Remove App. Zoom removes CoreVideo for all users. If CoreVideo remains approved, users may be able to add it again later.
• Remove for specific users: Open the CoreVideo Marketplace listing as an admin, find the user in the listing's Manage section, hover over the user, click Disable, and confirm.

After removing access in Zoom, ask affected operators to open OBS and click Disconnect/Sign out in Tools > Zoom Plugin Settings. That clears the local CoreVideo sign-in state immediately instead of waiting for the next failed Zoom request.

User self-removal

Users can remove their own CoreVideo authorization:

1. Sign in to the Zoom App Marketplace.
2. Click Manage in the top-right corner.
3. Click Added Apps.
4. Find CoreVideo.
5. Click Remove.
6. Optionally choose a removal reason.
7. Click Remove to confirm.
8. Open OBS and click Disconnect/Sign out in Tools > Zoom Plugin Settings.

Operational notes

• Removing an app in Zoom revokes Marketplace access, but the local OBS installation may still show the previous sign-in state until the user signs out locally or the next Zoom request fails.
• Disabling an app blocks use for all account users without deleting the app's approval history.
• Removing an app for all users removes current access. If the app remains approved, users may be able to add it again.
• Account-level Marketplace decisions are separate from CoreVideo's local OBS installer. Removing Marketplace access does not uninstall the OBS plugin.

Zoom references

• Zoom Support: Admin management of the Zoom App Marketplace
• Zoom Support: Approving apps and managing app requests
• Zoom Support: How to add Marketplace Apps as an admin
• Zoom Support: Adding and removing Marketplace Apps for personal use
• Zoom Developer Docs: End user authorization